RIDERS SHOULD WEAR CLOSED TOED SHOES. YOU WILL BE MOST COMFORTABLE IN LONG PANTS.
BUG SPRAY AND SUNSCREEN IS RECOMMENDED.
ALLOW 2 HOURS IN YOUR SCHEDULE FOR THE RIDE.
BRING A SMALL CAMERA- WE ARE ALWAYS HAPPY TO TAKE GROUP PHOTOS ON THE TRAIL FOR YOU. NO VIDEO CAMERAS
PLEASE.
ARRIVE 10 TO 15 MINUTES
EARLY FOR YOUR RIDE. WE CANNOT WAIT FOR LATE ARRIVALS.
LEAVE ITEMS IN YOUR CAR THAT YOU CAN DROP AND LOSE. EX.: FAVORITE SUNGLASSES, CAR KEYS, WALLET, CELL
PHONES, LIPSTICK, ETC.
WE CAN
PUT YOUR CAR KEYS SOMEWHERE FOR SAFE KEEPING WHILE YOU ARE ON YOUR RIDE.
DO NOT LOCK YOUR KEYS IN YOUR CAR, WE HAVE THAT HAPPEN OFTEN. IF THIS DOES HAPPEN
TO YOU, DON'T DISPAIR, WE HAVE A GREAT LOCAL GARAGE THAT WILL BE ABLE TO GET THE CAR UNLOCKED FOR YOU.
FOR OTHER GUESTS ENJOYMENT WE DO NOT ALLOW CELL PHONES ON THE RIDE.
THE GUIDE WILL CARRY ONE.
THERE
IS NO SMOKING ALLOWED HERE IN THE BARN OR ON THE RIDE. BE RESPONSIBLE FOR BUTTS.
HELMETS ARE AVAILABLE FOR ALL RIDERS AND REQUIRED FOR RIDERS UNDER
18 YEARS OLD.
WE DO OUR BEST
TO MATCH YOU WITH A HORSE BASED ON WHAT YOU TELL US YOUR RIDING ABILITY IS. PLEASE DO NOT OVER-ESTIMATE YOUR ABILITY.
LEAVE ALL PETS AT YOUR HOME, YOUR PET CANNOT SIT FOR IN THE CAR
FOR 2 HOURS WHILE YOU ARE ON THE TRAIL RIDE, NOR CAN IT GO ON THE TRAIL WITH YOU.
PLEASE ARRIVE WITH THE # OF PEOPLE THAT YOU MADE YOUR RESERVATION FOR. WE ARE VERY BUSY
AND CAN USUALLY RE-BOOK ANY SPOTS IF GIVEN ENOUGH NOTICE.
WE REQUIRE 1 Week CANCELLATION NOTICE FOR GROUPS LESS THAN 6 AND 2 Week CANCELLATION
NOTICE FOR GROUPS OF 6 OR MORE. HOWEVER, IF YOU CALL AND LET ME KNOW, I CAN USUALLY RE-BOOK. OUR POLICY
IS TO CHARGE THE FULL PRICE OF THE RIDE FOR EACH RIDER YOU HAVE RESERVED FOR. PLEASE LET US KNOW BEFORE YOU ARRIVE
IF RIDER INFORMATION HAS CHANGED. FOR EXAMPLE: SUSIE IS RIDING INSTEAD OF JOE, OR BOB HAS GAINED
50 LBS. SINCE THE RESERVATION WAS MADE.
PLEASE LET EVERYONE IN YOUR PARTY KNOW THAT IF THEY BACK OUT AT THE LAST MINUTE AND DO NOT RIDE,
THERE IS NO REFUND!!.
PLEASE
BE SURE THAT ALL RIDERS IN YOUR PARTY ARE IN GOOD PHYSICAL CONDITION. IF YOU HAVE ANY DOUBT PLEASE ASK YOUR PHYSICIAN.
NOT US.
PEOPLE WITH BACK, KNEE
PROBLEMS OR HIP REPLACEMENTS SHOULDN'T RIDE WITHOUT CONSULTING THEIR DOCTOR.
PREGNANT WOMEN CANNOT RIDE WITH BUFFALO SPRINGS HORSE FARM.
IF ANY RIDER HAS A QUESTIONABLE MEDICAL ISSUE PLEASE CHECK WITH
YOUR PHYSICIAN.
RIDERS WITH
ANY CONCERNS (PHYSICAL, MENTAL, EMOTIONAL) SHOULD LET US KNOW BEFORE THE RIDE SO THE ISSUES CAN BE ADDRESSED. WE WOULD
LIKE TO MAKE IT POSSIBLE FOR EVERYONE TO RIDE AND WE ARE WILLING TO GO THE EXTRA MILE TO MAKE IT AN ENJOYABLE EXPERIENCE.
IF IT IS RAINING THE DAY OF
YOUR RIDE, PLEASE CALL AND CHECK IN WITH US. USUALLY, IT BLOWS OVER AND WE RIDE. IT MAY BE RAINING WHERE YOU ARE
AND NOT HERE. BE SURE TO CALL US, DON'T ASSUME THE RIDE WILL BE CANCELED.
WE RARELY MISS A RIDE BECAUSE OF RAIN.
PLEASE DO NOT JUST DECIDE NOT TO SHOW UP, CALL AND CHECK IN.
717-235-1647
WE RESERVE
THE RIGHT TO Re-Schedule THE RIDE DUE TO RAIN, STORMS, LIGHTNING, HIGH WINDS, OR REALLY HOT OR COLD WEATHER.
WE WILL RIDE IF THE TEMPS ARE
IN THE 90'S AND THE HUMIDITY IF HIGH. MOST OF OUR TRAILS ARE IN THE WOODS OR SHADED AREAS. WHEN
IT GETS OVER 100 DEGREES IS WHEN WE MAY DECIDE TO Postpone or Re-schedule.
BUFFALO SPRINGS HORSE FARM DOES NOT OFFER REFUNDS FOR ANY REASON, We will give you the opportunity
to ride at another time if the weather is threatening.
TO ENSURE THE QUALITY OF YOUR EXPERIENCE, TIP YOUR GUIDE ONLY IF YOU HAVE RECEIVED
PROFESSIONAL SERVICE AND ENJOYED YOUR TIME RIDING WITH US.
PLEASE UNDERSTAND THAT WHEN YOU SCHEDULE A RIDE WITH US, WE HAVE RESERVED THAT TIME AND HAVE
GOTTEN HORSES READY FOR YOU. WE UNDERSTAND THAT THINGS HAPPEN, SUCH AS A FLAT TIRE, YOU GOT LOST, ALARM CLOCK DIDN'T
GO OFF ETC., CALL US AS SOON AS YOU KNOW YOU WILL BE LATE. WE WILL TRY TO RE-SCHEDULE YOUR RIDE FOR ANOTHER TIME, IF
WE ARE ABLE TO RE-BOOK THAT TIME SLOT. BUT, WE WILL HAVE TO CHARGE YOUR CREDIT CARD IF YOU MISS YOUR RIDE WITHOUT
GIVING US ENOUGH NOTICE. IF WE CAN RE-BOOK YOUR RIDE TIME WE WILL AND WE WILL NOT CHARGE YOUR CREDIT CARD. WHEN
YOU DON'T SHOW, ARE LATE, OR YOU DO NOT GIVE US ACCEPTABLE NOTICE YOU WILL BE CHARGED FOR YOUR RIDE.
NO CREDITS OR REFUNDS WILL BE GIVEN.
